Return & Refund

Returns Policy 

• If you're not satisfied with your purchase, you can return the products within 30 days of receipt and request a refund, in accordance with our Returns Policy.

• No minimum purchase is required to receive a return.

• Products must be returned in new and unworn condition, with all original packaging, tags, and certificates of authenticity. Any products returned without their original packaging and documentation will be rejected.

• Any products that are resized, altered, or otherwise damaged after delivery, won't be accepted for return.

Review the following terms and conditions to check if your purchase qualifies for a refund:

• The item is being returned within 30 days and in accordance with our Returns Policy.

• The item was sold and dispatched by Gypsy Amazon online store (Gypsy Amazon logistic center) 

Free Refund for Damaged Products

• If you're not satisfied with your Collection item, you can return the item, within 30 days of receipt. Where Collection items are defective, damaged, or incorrect, you'll receive a full refund, including the return delivery fee. 

Products Sold and Dispatched by Third-Party Sellers

For products sold and dispatched by a third party seller, you'll need to return the item directly to the seller. 

Process

Please send an e-mail to tatiana@gypsyamazon.com within 15 days after receipt of your order, with the reason for returning your purchase. You will be given the coordinates to return your item.

After receiving the return of the eligible items, according to our Return Policy we will process your refund and notify you via email. This may take up to five business days.

International Returns

• If you return items were delivered to an international address, we may not refund the return costs, in accordance with our Returns Policy.

Sizing Information

It's possible that some fashion items may be labeled according to US or EU sizing conventions. If you receive footwear, clothing or headwear that appears to be labeled in a different size than what was ordered, please be sure to try on the item to confirm the incorrect size before returning the item to us.

Note:

• If the new price is lower, for either size or color, we'll refund you the difference.

• Our items do not have an exchange an exchange option, you'll need to return the original item and place a new order.